Short version: I had an experience with a car salesman in the summer that strongly reminded me that the bottom line of sales is measured in units sold, not the good of the customer and it brought into sharp focus some things that have been bothering me about the way real estate is practiced in our culture. I have come to believe that the first set of hands that a house passes through on its way to market should not be those of a salesman and have begun to entertain a radical